I'm assuming you are trying to login to the Outlook desktop application on your computer. 

We assign agents an E1 Microsoft license that will allow for: Outlook mobile application usage and Outlook webmail usage (which can be accessed through outlook.office.com). This will not allow for the use of the Outlook desktop application.

If you have your own Microsoft 365 license, please read below:

 

Until the migration sbolz@bhhshudsonvalley.com will still be tied to Gmail/Google exclusively. You will have access to sbolz@bhhsnyproperties.com in the meantime, which is tied to Outlook presently. This is what you will login to Outlook/MyConnect with until the migration happens. After the migration, bstolfe@bhhshudsonvalley.com will then be tied to Outlook, completing the migration, and all emails sent to sbolz @bhhshudsonvalley.com and @bhhnyproperties.com, will be delivered to the same inbox.

 

The bottom line is you will still use your old email until the migration. You can log into bhhsnyproperties to see a snapshot of the mailbox (only as a preview to get comfortable in the software), after migration you will use your bhhshudsonvalley.com address because it will be O365 (Microsoft Exchange/Outlook) and not Google at that point.